Empowering Supported Housing with Transparent Energy Management

Temporary Accommodation

Q: Remote Welfare Support

Transparent, debt-free energy solutions for supported living

Helping Providers and Residents Stay in Control of Utilities

Managing utilities in temporary accommodation, half-way homes, and social housing requires a careful balance between covering overheads and supporting resident welfare. Topupmeters provide a clear, manageable prepay solution that helps housing providers recover costs without trapping vulnerable families in utility debt. The system allows individuals to budget their energy usage safely and transparently, offering peace of mind for both housing managers and those working hard to get back on their feet.

User interface showing remaining balance of £14.70 with live consumption of 0.42 kWh per hour, and a thank you message for topping up £56 per month plus VAT.

Prevent Utility Debt

Prepay metering ensures vulnerable residents pay only for what they use, preventing the stress of unexpected bills and mounting arrears.

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Comparison of electricity meter readings for start (11/04/22) and end (09/05/22) dates, both showing 9,775.1 kWh with a green bar chart below indicating usage levels.

Remote Welfare Support

Housing managers and support staff can easily apply emergency credit remotely to ensure residents are never left without power or heating.

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User interface showing successful payment of £56 per month plus VAT with option to power on immediately, over a dotted map background.

Simple Budgeting

Families can easily track their live energy usage and top up in small, manageable amounts via a user-friendly app or portal.

A central icon of a wallet with coins surrounded by two checkmark icons on either side connected by dashed lines.

Instant Topup

Topup online at anytime for instant energy credit

Manage Remotely

Customize tariffs, issue credit, get alerts and more from the landlord web portal

Interface showing tariff settings with current tariff at £0.28 per kWh, standing charge at £0.245 per day, effective from 1 Jan 2026, and options to edit or apply; plus a credit issue notification of £20.00 for Unit A-12.

Stay on Supply

Using friendly hours and emergency credit there’s no excuse for being left in the dark

User interface card showing Supply Active status with icon, Friendly hours enabled, and Emergency credit of £0.245 available.

Cashless Prepayment

No coins, cards, or tokens. Payments are made online or over the phone.

Smartphone screen showing a balance card with a wallet icon, £20.00 balance, and a green 'Top up' button.

Designed for organisations that need reliable, scalable prepaid energy.

Social Housing Providers

Private Landlords (5+ units)

Student Accommodation

Holiday Rentals & Caravan Parks

Local Authorities & Government Sites

Asset Management Firms

“We were using historic card meters in many of our properties. Keeping a stock of £10 cards for issuing credit was causing a headache for us and our commercial and domestic tenants. Changing to Topupmeters means we can manage tenant’s energy from anywhere at anytime minimising operational costs and making our life a lot easier”

Alfredo Gouse

Mobile Park Home Operator

“Before we had to maintain a manned office for taking cash payments for issuing card tokens. Now our residents can buy energy online 24/7 for instant credit top-ups. The convenience and ease of use is impressive and Dominic’s team have been a pleasure to work with.”

Ian Walker

Property Management Company

“The ability to manage meters remotely from a web portal has been incredibly beneficial. Using smart meters has helped identify energy wastage and clamp down on fraudulent behaviour with old card meters”

Kaylynn Culhane

Business Analyst

“With Topup prepay smart meters our customers only pay for the energy they use. Previously it was part of their rental agreement where the electricity was included in the rental agremeent but some customers were using considerably more than others who were only there for a few weeks of summer. Now we have a much fairer system thanks to Topupmeters”