What Our Customers Are Saying

I own a property with multiple flats. I have set up top-up meters in each flat, and they have been excellent.

Easy installation and easy management for my portfolio.

The staff members are also very good and quick to help whenever needed.

I have dealt with this company on several occasions. They are always quick to answer the phone and sort out any problems immediately.

I manage a block of flats. The owners of the building decided to build a whole new floor with ten flats but wanted them to be powered by solar panels. Because of this, we had a whole new system for the solar panels being installed but had no solution for billing tenants. We heard about top-up meters, and they have saved so much time that it easily adds up to money saved. The meters are good, the online portal is very easy to use, and I’ve never had an issue with these guys. I would highly recommend them if you need a sub-meter. Topping up is also easy for tenants, based on the feedback I’ve had.

Topupmeters is a top firm: very efficient and friendly, and nothing is too much trouble. Highly recommended.

I cannot fault the Topupmeters service or the performance of the smart meter. The online guide on how to set it up and use it is clear. My tenants were able to register and use the top-up service and have had no issues whatsoever. For any landlords who have a property whose electricity supply is fed via a secondary meter, or if you have an HMO, using Topupmeters is a must.

Great service from start to finish, and they sell a great product. I will be using them again!

Simple to install and set up, and easy to use in terms of top-ups and management. I would definitely use them again for future projects.

Great meter. Customer service is very helpful and fast, and I like their portal.

We installed one of their pay-as-you-go top-up meters at the start of a new commercial tenancy a few months ago, and it’s been just fine.

Very helpful customer support and a great way for tenants to pay for their own energy usage via an app, which they can use to top up from their phones anytime, anywhere.

The payment is charged to your account and paid into your account in one of several optional ways, making the whole process smooth, straightforward, and hassle-free.

Brilliant. I used other meters until I had a problem that couldn’t be fixed. It was sorted straight away with a Topupmeter, and I’m in control for the first time. I’ve used it for six months, and now I’m moving everything across to them. I just wish I’d found them sooner.

I use one of my electricity supplies for two different purposes and wanted both metered so I could split the costs appropriately.

Topupmeters has enabled me to do this, and its system is very flexible and cost-effective.

The Topupmeters solution has saved me a substantial amount of money compared with installing separate mains supplies, and it has given both me and my tenants a simple and transparent way to manage electricity costs.

One of the things that has impressed me most is the level of customer service. Topupmeters is very easy to contact by phone, and any queries are answered promptly. The staff are always warm, friendly, and professional, making them a pleasure to do business with.

I would highly recommend Topupmeters to any landlord facing a similar situation. Excellent customer service, a cost-effective solution, and a system that works exactly as promised. Five stars from me.

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Having purchased and installed Topupmeters two months ago, the system seems to be working well. I pay the utility company, and our tenants have an account with Topupmeters. The credit is sent punctually every month. So far, so good!

Once it’s installed and set up, it all runs smoothly, so I would use it again in the future. There are a few ongoing charges, but these can be recouped by adjusting the daily standing charge on the meter. It has saved me a lot of time and hassle because I was previously calculating the bills manually for my tenants each month, but now it’s all automatic.

Good, simple-to-use product. Ideal for separating bills in a house.

Very pleased overall. Matt was super helpful, and the meters arrived promptly. Straightforward to install and easy to use administratively.

The new digital system works brilliantly—no more getting caught short for my clients.

I had two meters fitted, and I have to say I wish I’d done it ages ago.

They are so easy to set up and use, and very convenient for both the landlord and tenants.

Excellent service 👏 👍

I found this option and purchased three sets of meters.

I’m very pleased with my purchase; it has saved me a great deal of time reading meters and calculating who used what, etc.

I would recommend it to anyone. Brilliant service from this company.

I bought a landlord meter kit with sub-meters connected to the main house for both gas and electricity. Installation and commissioning, including the online portal, are simple.

The system has been reliable and highly effective over the last 12 months for us and our tenants.

The customer service and technical support provided are superb.

I’d definitely recommend this company.

I’ve been working with Topupmeters for quite some time now, and I can confidently say that their customer service is outstanding.

Every time I’ve needed help, the team has been incredibly responsive, professional, and genuinely helpful. It’s rare to find a company that is consistently this supportive and easy to deal with.

Recently, I had an issue with a unit I purchased elsewhere, and even though it wasn’t directly from them, they still took the time to guide me and assist where they could. That level of care really stands out.

Lesson learned on my side: I’ll definitely be purchasing directly from them going forward.

Highly recommended!

Dominic at Topupmeters has been very helpful when setting up new accounts. His guidance is detailed, and he is quick to respond. We’ve converted a block of 11 units to their products to offer our tenants flexibility when paying for their utility usage.

I would recommend them to anyone looking for a modern solution to electricity management in their buildings.