Getting Started

Is Topupmeters right for me?

Before getting started with Topupmeters, make sure you can answer 'yes' to these basic requirements.

1

I pay the main energy supply bill

The property manager or owner should be paying an energy supplier for the main incoming meter for the whole property.

2

Tenants are capable of making payments online

Topupmeters is an online service. Consumers should be capable of paying for energy online by card payment using a smartphone.

3

Meters can be installed in easy to access areas

It's important that the consumer can reach the meter to use emergency credit and check their balance at all times.

4

There is good mobile phone signal

Topupmeters have network roaming SIMs requiring coverage on at least 1 network; EE, Vodafone or O2.

Join the growing list of landlords using smart prepayment meters

No money handling

Topup online at anytime for instant energy credit.

No risk of theft

No coins, cards, or tokens. Payments are made online or over the phone.

Easy online payments

Customize tariffs, issue credit, get alerts and more from the landlord web portal.

Download Overview

How to get started...

Purchase a meter from one of our select partners

Topupmeters can be purchased directly from us or from our reseller partners. Speak to us for a quotation or to find your local distributor.

Where to order

Your account is created on Topup Gateway

After ordering meters you will recieve an invitation to the Topup Gateway. From here meters are activated to prepare for install. After installation you have full operation of the meters.

Visit Gateway

Installation by a local friendly electrician

Speak to your local electrical contractor about installing sub-meters. Any accredited NICEIC electrician can do the work and does not need to be an expert on Topupmeters or smart meters.

Find installer

Topups online as soon as meter is active!

As soon as meters are energised press B three times to bring the power on. The first topup can take a few minutes to come through as the SIM registers.

Topup online

hmo illustration of home with three floors and smart meters on each floor

Thinking of upgrading?

Replacing old coin and card operated meters has never been easier. Simply order Topupmeters and arrange for an electrician to replace the old submeters. Activation takes minutes and there is no risk of extended supply interruption.

Request a Callback

Our team are here to help and will happily talk you through your options.

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Info for installers

Electrical Installation

Upon purchasing your new Topup smart meter, someone will be in touch to arrange payment for the subscription and explain the next steps.

It is important to note that before tenants can topup, or before you receive any electricity revenue, the meter must be activated. Activation is a 3 step process:

Complete the build sheet

Pay the subscription invoice

Install meters and welcoming tenants

smart meter dashboard on smartphone in ladies hand outside with leaves on floor

Info for tenants

What do tenants need to do?

When upgrading to Topupmeters its recommended to welcome residents to the platform to introduce them to the new technology. It is important they know how to use the meter and how to topup as they may be used to going to their local shops to purchase energy.

Website: https://payments2.topupmeters.co.uk

Meter Serial Number e.g. EML2012404232

Identifier Code: e.g. A2FB1

Payments are made using a valid credit or debit card only.

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