What we do
Topup online in seconds
After landing on the payment page just enter the meter serial number and ID code, then select an amount to topup and make payment. Topups are instantly sent to the meter over the mobile phone network.
Recieve payouts monthly to pay back utilities and incidental costs
Money recieved from topups gets paid out to landlord bank accounts no less than every month. With a connected Stripe account, scheduled payouts are as frequently as every week.
Adjust tariffs, issue credit, and check energy usage without having to visit the meter
From the web portal apply topup credit without a payment in just a few clicks. This is useful to bring the supply back on. Such as if there is a viewing or accepting payment through other methods.
Set tariffs for electricity and gas by entering the new rate and hit Apply to update pricing at the meter. The new pricing applies at the meter with immediate affect.
Tokenless prepayment with secure card payments
With Topupmeters there is no cash, coins or tokens. Topup payments are using a credit or debit card and delivered to the meter over the mobile phone network. Online payments incur a small service charge of 1.4%+20p on each transaction.
Low credit alerts
After every successful payment an email receipt confirms the payment amount and updated balance. When the balance falls below £5 a low credit alert is sent to remind the consumer to make a topup to stay on supply.
Monthly statements
Landlords receive a monthly statement by email with a summary of topup activity and a detailed breakdown of payments.
Direct bank payments
Topup revenue is sent by bank transfer direct to the landlords nominated bank account. There’s no transaction fee when funds are being transferred.
Recover operational costs
Landlords who resell energy are entitled to recover their operational costs with a fixed daily standing charge. This is incorporated into the energy tariff.
Manual code entry
In the rare case where a topup does not reach the meter it can be manually entered using the A/B buttons at the meter itself. This is a useful fallback when comms are playing up.
Online topups
Topup online in 3 easy steps
All major credit and debit cards accepted
Payments are handled using the Stripe payment gateway accepting all UK and EU debit and credit cards.
Register an account for faster topups
The payment site is accessible from smartphones and can be easily translated using most browser apps like Chrome. By registering an account and storing your meter and payment methods, topping up becomes even quicker for next time.
For landlords
Customize tariffs, issue credit and recover debts without having to visit the meter
Monitor energy usage
From the web portal users can check energy consumption for electricity down to half-hour detail and get accurate meter readings updated daily.
Customize energy tariffs
Set the price of electricity and gas or water instantly and without having to visit the meter. Also set cost per day standing charges and emergency credit levels.
Notifications by email
Get alerts by email if something goes wrong, such as excessive energy is triggered or a meter goes offline due to possible tampering. Further investigation can be done remotely before arranging a site visit as a last resort.
Friendlier prepayment
Emergency credit and friendly hours minimise support calls
Minimise support calls
Avoid those late night call outs when the power goes off. Use Friendly Hours to keep the meter on supply until 9am if the credit runs out at night. Tenants can also use the Emergency Credit allowance to give them some breathing space so a topup can be made. Any credit used is offset against the topup value.
Check in tenants
Clear off any remaining credit or debt when new tenants move in. Issue some starting credit to get them off the ground and ensure they know how to topup online.
Free issue credit
Need to send money to a meter without an online payment just issue any amount of credit to the meter as frequently as needed from the web portal. Topups are instantly applied to the meter over the GPRS network in the same way as normal topups.
Latest generation smart meters
Dual fuel prepayment using GPRS smart meters
Wireless pulse monitoring
Recover gas usage costs with the RF Pulse Sender. The battery powered device connects to the pulse output cable from compatible gas meters and wirelessly paired with a nearby Topup electric meter to collect gas usage data.
ATEX approved
ATEX approved for gas metering. Sealed unit with 10 year battery life. Red LED to indicate mode of operation and install status.
Recharge for gas usage
The Pulse Sender works with a Topup Electric meter to store gas usage and apply a tariff stored in the electric meter. Users can remotely monitor gas usage and check readings at the electric meter.
Or charge for water
Pulse senders can be used with water meters to recharge water consumption
Retrofit water meters
The RF Pulse Sender has a water variant for logging pulses from water meters. The sealed device can be wired into the pulse output cable using a passive junction box. A volt-free contactor makes installation safe and easy.
Charge for water and sewage
The Topup Electric Meter recieves water usage data every few minutes and applies a tariff stored in the meter to deduct appropriate charges from the balance.
Single monetary wallet
The Topupmeters dual fuel system has a single monetary wallet. Consumers only need to topup the balance which gets used for both electric and water (or electric and gas).